Terms of Service

Last Updated: December 2025

1. Overview

This website is operated by Pilos Learning Institute. Throughout the site, the terms “we”, “us” and “our” refer to Pilos Learning Institute. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a course from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. The Learning Platform & Access

2.1 Delivery of Service Our courses are sold through this website (hosted on Shopify) but are delivered via our Learning Management System (hosted on Thinkific).2.2 Account Creation Upon purchase, you are responsible for activating your student account. You agree to provide current, complete, and accurate purchase and account information.2.3 Non-Transferability Your enrollment is for you alone. You may not share your login credentials, let others access your account, or "group buy" a course for multiple users. Detection of concurrent logins or suspicious account activity may result in immediate termination of your access without refund.

3. Intellectual Property Rights

3.1 Ownership All content included on this site and within our courses—including but not limited to text, graphics, logos, images, video clips, digital downloads, and data compilations—is the property of Pilos Learning Institute or its content suppliers and is protected by international copyright laws.3.2 Limited License We grant you a limited, non-exclusive, non-transferable license to access and view the course content for your personal, non-commercial educational purposes.3.3 Prohibited Use You agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service.

• Record or download video content (unless explicitly marked as "downloadable").

• Share course materials with non-students.

4. Educational Disclaimer

4.1 For Educational Purposes Only The content provided in our courses is for educational and informational purposes only. While we draw on industry experts and professional standards, Pilos Learning Institute does not guarantee specific career outcomes, promotions, or income increases.4.2 Not Professional Advice Nothing contained in our courses constitutes professional legal, financial, or medical advice. You should consult with a professional in the respective field for advice tailored to your specific situation.

5. Billing and Refund Policy

5.1 Pricing Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time.5.2 Refunds As stated in our Refund Policy, all sales of digital products are final. Because access to intellectual property is immediate, we do not offer refunds, returns, or exchanges, except in the case of proven billing errors.

6. User Conduct and Community Standards

Pilos Learning Institute values integrity, respect, and community. We reserve the right to terminate your use of the Service for violating any of the prohibited uses or for engaging in behavior that we deem harassment, hate speech, or abuse toward our staff or other learners.

7. Third-Party Links and Tools

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. Limitation of Liability

In no case shall Pilos Learning Institute, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

11. Contact Information

Questions about the Terms of Service should be sent to us at support@pilos.me.